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QA Manager

washington, dc · Information Technology
Direct hire.  Seeking senior SQA Manager.   Must be US Citizen and/or Greencard holder in order to attain low level clearance.  Position is currently hybrid with two to three days on-site in Washington, DC L'enfrant Plaza area. Pay range from $120,000 to $138,000 a year with full benefits but will depend on experience.  Bachelors degree required.  Must not have travelled outside of the USA for more than 180 days total in the last 5 years to attain clearance.  

The QA/Software Testing Manager is responsible for leading, directing, developing, executing, measuring, and improving testing and quality KPIs and workstreams. We are looking for a technically savvy and operationally disciplined QA Manager to help lead efforts in helping our customers manage and enhance mission systems.

The successful candidate is a technical QA project lead with a track record of successfully developing strong relationships and successfully managing complex QA and software testing projects and must be able to demonstrate a history of successful outcomes for manual, automation and customer acceptance testing projects.  

As a leader within this team, we would look for a candidate to bring discipline to the QA planning, execution and deliverables process and improve the quality of our deliverables. Must be a self-starter, a self-managed person who can coach and mentor QA Test leads and mid level and junior testers. Experience in working with financial, supply chain, eCommerce, marketing, mail, and parcel systems is a plus.

Work Location:
Candidates for this role will be based in the United States, and the position is onsite in Washington DC with two days of telecommuting available per week. On-site presence is critical to the success of program delivery and the account(s) growth.

Your Impact:
  • Must be able to lead and direct the activities of the QA/SOFTWARE TESTING team. Lead testing on on-premises software systems as well as Google and Azure Clouds.
  • You will be responsible for assuring the quality of software before deployment for mission-critical systems that generate billions of dollars in yearly revenues.
  • Your efforts will minimize stoppage of revenue as well as irate customer calls to the management of your client and you will be able to directly impact the customer experience positively.
  • You will be able to lead and mentor junior resources and help them grow professionally
  • Your efforts will make sure that the products and services envisioned by the VPS and directors are implemented to cut costs, sustain revenues, and improve customer experience.
  • Your efforts will build trust between the testing and development teams and your goal will be to gain the trust of all stakeholders
  • Works as a QA risk manager and proactively communicates risks and develops solutions to mitigate the risks
  • Manages tasks, resources, schedules, and plans for multiple releases per year for QA activities
  • Develops requirements/Test Case plans and matrix
  • Works with customers and provides QA/Software Testing, process and task management guidance, and status.
  • Supervises the timely preparation of QA/SOFTWARE TESTING plans and scripts and execution.
  • Leads QA/SOFTWARE TESTING activities, mentors other QA/SOFTWARE TESTING resources
  • Conducts data analysis and writes QA/SOFTWARE TESTING plans and scripts focused on data and functional testing
  • Authors as needed, test cases and performing smoke, functional, negative, regression, and cross-browser testing of products and applications.
  • Interprets, analyzes, and understands Requirement/Specification documentation provided for new and existing functionality 
  • Writes and executes test plans, test scenarios, and test cases
  • Assists Development with the research of reported issues 
  • Maintains records of test progress and documenting test results
  • Manages Requirement Traceability Matrices
  • Must be able to manage the activities of multiple QA/SOFTWARE TESTING teams
  • You should have strong leadership, written, and verbal communication skills.
  • Experience with software engineering or requirements management is a plus
  • Expertise with testing tools is a must
  • Must understand data modeling data entities and data communication and processing related QA/SOFTWARE TESTING activities
  • Knowledge of and experience with B2B systems is a plus.
  • Good interpersonal skills are also required
What You’ve Done Before:
  • Must have 10+ years of progressive Quality Assurance, leadership, and management experience.
  • Past experience with B2B data communication, compliance, processing, and reporting experience is a plus.
  • MUST be able to understand testing driven by data for API based systems
  • Must have practical experience with all stages of the software development life cycle (SDLC) as well as the software testing life cycle (STLC).
  • 8+ years of experience-based web-based applications.
  • Must have communication skills to lead activities and deliver quality deliverables.
  • Bachelor’s degree in Computer Science or Information Technology related field or comparative experience 
  • Must be a U.S. citizen and/or authorized to work in the United States on a full-time basis for any employer.
  • Must be able to obtain a Public Trust US government clearance.


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